Privacy Policy
Welcome to Beryl Boost Performance. We are committed to protecting the privacy and security of information collected from visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the General Data Protection Regulation (GDPR) for any interactions with individuals in the European Union.
1. Information We Collect
We collect various types of information to provide and improve our services to you, to communicate effectively, and to enhance your experience with Beryl Boost Performance. This includes:
- Personal Identification Information: This may include your name, email address, phone number, and postal address (e.g., 28 Ivan Street, Melbourne, Victoria, 3068, Australia) when you inquire about our services, request a quote, or make a booking.
- Vehicle Information: Details about your vehicle, such as make, model, year, VIN, and current performance specifications, which are necessary for providing accurate performance tuning and customisation services (engine remapping, exhaust system upgrades, suspension tuning, etc.).
- Communication Data: Records of your correspondence with us, including emails, phone calls (+61469500658), and messages sent through our online platform.
- Technical Data: Information automatically collected when you visit our site, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our online platform, products, and services, including statistics related to page views, navigation paths, and service interactions.
2. How We Collect Information
We collect information through various methods, including:
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Direct Interactions: You may provide us with your identity and contact details by filling in forms on our site or by corresponding with us by phone, email, or otherwise. This includes personal data you provide when you:
- Enquire about our products or services.
- Request a quote for engine remapping, exhaust systems, or other services.
- Book a service appointment.
- Subscribe to our newsletter or marketing communications.
- Provide feedback or contact us.
- Automated Technologies or Interactions: As you interact with our online platform, we may automatically collect Technical Data and Usage Data using cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To process your inquiries, provide quotes, schedule appointments, and deliver our automotive performance tuning services, including engine remapping, exhaust system upgrades, suspension tuning, vehicle diagnostics, and custom performance builds.
- To Communicate With You: To respond to your requests, provide customer support, and send you important service-related notices. We may also send you marketing communications if you have opted-in to receive them.
- To Improve Our Services: To analyse how our online platform is used, and to develop and enhance our services, ensuring we meet our clients' needs effectively.
- For Marketing Purposes: With your consent, we may use your information to provide you with updates, promotional materials, and offers related to our services that we believe may be of interest to you.
- For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you, provided that these parties agree to keep this information confidential and comply with data protection laws.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We store all personal data in secure environments, restricting access to authorised personnel only. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
- Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
8. Changes to This Privacy Policy
Beryl Boost Performance reserves the right to update or change our Privacy Policy at any time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our online platform after any modifications constitutes your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Company Name: Beryl Boost Performance
- Address: 28 Ivan Street, Melbourne, Victoria, 3068, Australia
- Phone: +61469500658